一个健康的,运作良好的公司是处于最佳地位改进它的管理、产品与服务,如此可以对他自己的经济福祉以及我们其它人有所贡献,况且它也是最有义务要改进者。事实上,一个独占事业最有可能年年从事不断改进,而且它也肩担追求改进的最大义务;一个艰困的公司只能想着如何存活。
(A company that is healthy, doing well, is in excellent position to improve management, product, and service, thus to contribute to the economic welfare of itself and to the rest of us, and moreover has the greatest obligation to improve. A monopoly is in fact in the best possible position to improve year by year, and has the greatest obligation to do so. A company that is on the rocks can only think of survival.)
释义:改进时机最好在企业处于最佳情况时为之,不能等到组织经营状况恶化时才做,那是像救火,智者不取,要在组织体质佳时做,这是防火,智者当为。 |