借楼主的宝地,向诸位咨询个事情哦,VOLVO的供应商调查里面有这么一条:4.3 Quality performance (PPM
Please show us PPM statistics and trends for the last 6 months for deliveries to your major customers.这里面的PPM值应该是针对交付的PPM值吧,但是这个仅仅是零公里的PPM值吗?我查询了交付PPM值应该是当月的退回数(属于公司责任的退回+投诉要求退回)/当月发出量*1000000吧。请各位高手明示。感恩分享!