打破部门间的障碍。研究、设计、销售及制造部门的人员应协力合作犹如一个团队,以预见产品与服务在生产与使用时可能遭遇的问题。
(Break down barriers between Departments. People in research, Design, sales and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.)
释义:鼓励研究、设计、销售及制造部门的人员跨部门合作,不断提供能满足顾客要求的 产品,服务顾客。