你们是怎么处理这些问题的?作者: 得过且过 时间: 2011-11-6 20:02
偶们公司的做法是量产之前的问题由ME负责分析,之后的问题一般由QE来分析,遇到特别棘手的时候才可以发联络单请ME帮忙...
个人认为QE/QA应该具备最起码的问题分析和解决能力,不必要事事去找那些什么工程人员,免得引起他们的小视,在某种程度上削弱了质量部门的权威性.作者: 花猫 时间: 2011-11-6 20:02
认同啊!!!!!!!!!!!!!!!!!!!!!!!!!!!!作者: 大力水饺 时间: 2011-11-6 20:02
QE 不知道解析异常,不知道问题产生在那里,那真的不用混了,要改善对策的时候才会让ME去做的。作者: 风鱼 时间: 2011-11-6 20:03
QA is coordinator for problem solvings, in the analysis meeting, if the problem related to fixture or process issues, ME should take the responsibility for analysis then to take actions; if the problem related to test suite, TE should take responsibility; if operation issue, IE/ME need to review work instruction & production need to take actions; if related to raw material, SQE need to take responsibility for problems disposition.
Here, QA need to lead the team to find out the root cause & drive actions, Engineering dept should take reponsibility for analysis & actions.